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Banquet Houseman

Position Title: Banquet Houseman
Department:  Food and Beverage
Reports To: Food and Beverage Manager
Classification: Hourly, Non-Exempt, FT or PT
Send Applications to: Director of Food and Beverage
Scott Winant
[email protected]

Essential Duties and Responsibilities

  • Follow Desert Willow’s Sequence of Service and Standards as outlined in the F&B Handbook.
  • Follow all policies and procedures of Desert Willow Golf Resort
  • Follow up with guests to ensure guest satisfaction.
  • Set Up, Break down and execute banquet floorplans
  • Keep tables, dining room and bus station clean and tidy.
  • Advises management of any complaints as soon as they occur.
  • Performs side work, clean-up and closing duties as assigned.
  • Attend meetings as requested.
  • Assist team members as needed.
  • Communicate and work well with team members to achieve customer satisfaction.
  • Must have professional appearance and attitude at all times.
  • Perform other duties as assigned.


Qualifications

  • High school preferred.
  • Demonstrated quality written, verbal, and interpersonal communication skills.
  • Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
  • Positive attitude, professional manner and appearance in all situations.


Supervises
None


Classification
Part-time, seasonal


Working Conditions
Work hours may include days and evenings on weekdays and weekends.  Work primarily indoors in a restaurant/lounge environment, with some outdoor work involving patio, and on-course service.  Will be exposed to sharp utensils, extremely hot stoves and grills, sharp and rapid equipment movements, hot food, potentially dangerous chemicals and solvents on a daily basis.  May be exposed, from time to time, to inclement weather, potentially dangerous pesticides, herbicides, fertilizers, equipment movement hazards, and misdirected golf balls.   Injury may result as a result of exposure to the above if safety policies and practices are not properly followed at all times.


Physical Requirements
Must have the ability to:

  • Read and write (English)
  • Communicate verbally with staff members and/or customers
  • Give and/or follow verbal and written instructions
  • Visually inspect all work areas
  • Retrieve, read and interpret information from technical sources
  • Stand, sit, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
  • Lift up to 50 lbs occasionally, 30 lbs frequently, and 20 lbs constantly

  
KemperSports Management is an Equal Opportunity Employer
* All employees must complete the KemperSports True Service training

 

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