Online Golf Shop Book Golf Instruction Join Our E-Club online tee times

Restaurant Server

Position Title: Restaurant Server
Department:  Food and Beverage
Reports to: Restaurant Manager
Classification: Hourly, Non-Exempt, FT or PT, Seasonal or Non-Seasonal
Send Applications to: Roberta Olden, Human Resources
[email protected]

Position Summary
Provides an exceptional dining experience for resort guests through “Best in Class” customer service.

Essential Duties and Responsibilities

  • Follow Desert Willow’s Sequence of Service and Standards as outlined in the F&B Handbook.
  • Follow all policies and procedures of Desert Willow Golf Resort
  • Greet and seat guests as needed.
  • Take guests food and drink orders and communicate them to the kitchen via the point of sale system.
  • Serve food and beverages to the table.
  • Follow up with guests to ensure guest satisfaction.
  • Perform table maintenance as needed.
  • Use suggestive selling techniques to up sell to customers.
  • Verify the accuracy of the check as before it’s delivered to the customer.
  • Handle all cash and credit cards as applicable from guest charges as prescribed by standard operating procedures.
  • Keep tables, dining room and bus station clean and tidy.
  • Advises management of any complaints as soon as they occur.
  • Performs side work, clean-up and closing duties as assigned.
  • Attend meetings as requested.
  • Turn in or enter into the clock cash tips daily.
  • Clearly communicate all food and beverage dishes and drinks to the guest.
  • Must be able to work as a team and take responsibility for entire dining area
  • Communicate and work well with team members to achieve customer satisfaction.
  • Must have professional appearance and attitude at all times.
  • Perform other duties as appropriate.

Qualifications

  • High school preferred
  • Minimum 1year server experience
  • Demonstrated quality written, verbal, and interpersonal communication skills
  • Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends
  • Positive attitude, professional manner and appearance in all situations

Supervises
None

Classification
Part-time or Full-time, Seasonal or Non-Seasonal, Hourly, Non-Exempt

Working Conditions
Work hours may include days and evenings on weekdays and weekends.  Work primarily indoors in a restaurant/lounge environment, with some outdoor work involving patio, pool, and on-course service.  Will be exposed to sharp utensils, extremely hot stoves and grills, sharp and rapid equipment movements, hot food, potentially dangerous chemicals and solvents on a daily basis.  May be exposed, from time to time, to inclement weather, potentially dangerous pesticides, herbicides, fertilizers, equipment movement hazards, and misdirected golf balls. Injury may result as a result of exposure to the above if safety policies and practices are not properly followed at all times.

Physical Requirements
Must have the ability to:

  • Must be at least 21 years of age
  • Read and write (English)
  • Communicate verbally with staff members and/or customers
  • Give and/or follow verbal and written instructions
  • Visually inspect all work areas
  • Perform mathematical calculations involving fractions, decimals, and percentages
  • Retrieve, read and interpret information from technical sources
  • Stand, sit, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
  • Lift up to 50 lbs occasionally, 30 lbs frequently, and 20 lbs constantly

  KemperSports Management is an Equal Opportunity Employer
* All employees must complete the KemperSports True Service training

<< Previous [Back to List] Next >>

Become a Desert Willow Insider

Get the latest news and specials from Desert Willow Golf Resort. Don't miss out!

This Is CAPTCHA Image Reload Secure Image
Write the numbers in the image above:

palm desert golf academy